![]() ![]() If our software is not able to perform task and no solution has been provided by us. ![]() We refund on first purchase of any stellar ® software product, renewals subscriptions will not be included in refunds.If the customer has purchased 2 similar products and will refund for 1 product.In case the customer has made an incorrect purchase of product, customers can either get refund or can upgrade to the required software.Stellar ® will refund the purchase amount of the product in the following conditions: System requirements as stated by stellar ® are not met.If customers refuses to accept assistance of our software technical support team or does not cooperate with stellar ® technical team.Refund request on renewals of subscriptions.In case software activation fails customers’ needs to get in touch with support team. Any request citing “Activation Key” failure will not be entertained.Customer needs to contact store or partner for refund request. Software not purchased from stellar ® website directly.Unauthorized payment or credit card fraud, we suggest customer to contact respective bank for such payments.If the customer has purchased the software without using or evaluating the demo version.Refund cannot be claimed in the following conditions: The customer’s refund request stands approved if it meets all the requirements of Stellar's ® refund policy. As the company gives value to every customer, it also refunds the amount, if aĬustomer is not satisfied with its product. Ltd (SITPL) is committed to provide the best data recovery solutions to its customers. ![]() We also advise our customers to check the “system requirement” of our softwares before purchasing.īeing a data care expert, Stellar ® Information Technology Pvt. Not have functional limitation (except Demo version will not save files). We strongly recommend the use of Demo version or evaluation software, as the software do Ltd.- It shares the refund terms and conditions, refund process, time it takes to get the refund amount, etc.Īll our products have a “ Demo Version”, that’s allows customers to evaluate the functionality before opting to purchase the software. This post provides all the details related to claiming refund for software purchased through Electronic Software Delivery (ESD) from India website of Stellar ® Information Technology Pvt. ![]()
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